We have warehouses located in the United States, South America, and China and will have items produced and sent out from wherever inventory is most accessible and convenient to the order's destination.
If you need to cancel or make any changes with your order, it is your responsibility to contact us the same day the order is placed.
We process all orders for shipment the very next business day and it may be impossible to cancel or make any changes once it has undergone this process.
We cannot guarantee any cancellation or changes to your order if you contact us any time beyond the same day you have placed your order.
It also your responsibility to ensure you enter your shipping and billing information correctly. We are not responsible for any orders that do not arrive due to a mistake in the shipping address. However, we can definitely always work out a solution to have a replacement sent to the proper address at a reduced cost to preserve customer satisfaction.
Please contact us at firstname.lastname@example.org for any inquiries regarding order cancellations or changes.
Laxium runs on an SSL Secure payment processing system which ensures that your payments and personal information are 100% encrypted. Your payments are used as a one time basis per item purchased and is not stored in any database.